Contact Us

Have a pre-sales question? Need help with an order? Having a problem with a product? Or whatever? Send us a message with enough details so that we can respond with the most informed information possible. 

Questions regarding an order: If you need help with an order that is being processed (e.g., change, cancel, etc.), we recommend that you call us immediately at: 844-420-3573 to avoid having the order processed, and shipped, before we receive your email. If you get our voicemail, leave a clear message with your order number, name, and callback phone number and we'll get back to you ASAP.

NOTE: TO AVOID WEB ROBOTs THAT SPAM US, WE HAVE 'reCAPTCHA' ENABLED THAT REQUIRES YOU TO CERTIFY THAT YOU'RE NOT A ROBOT. IN SOME WEB BROWSERS, THIS FIELD ISN'T DISPLAYED, WHICH WILL CAUSE AN ERROR WHEN CLICKING 'Send Message.' IF THAT'S THE CASE FOR YOU, PLEASE EMAIL US DIRECTLY WITH YOUR QUESTION AT: support@lordvaperpens.com.

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